This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.
At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.
Note that the Statutory & forensic child, youth & family welfare specialisation must be achieved in order to meet the minimum education requirements for child protection and youth justice practice in Victoria. In addition, to meet the minimum education requirements for entry into child protection practice in Victoria, diploma qualifications must be approved by the Australian Community Workers Association (ACWA)
To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.
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- Be at least 17 years of age and have completed the equivalent of Year 12.
- Have an IELTS* score of 5.5 overall, no less than 5.0. English language competence can also be demonstrated through documented evidence of any of the following: Successfully completed a Certificate IV level course in an Australian RTO; or Successful completion of AHIC's English Placement Test; or Upper-Intermediate level of English completed in Australia.
- *Note that other English language tests such as PTE and TOEFL can be accepted. Students are required to provide their results so that it can be confirmed they are equivalent to IELTS 5.5.
- For Packaged courses, the student cannot progress to the higher qualification unless the student has (successfully) completed the lower qualification.
- Community Care Manager,
- Coordinator of Volunteer Work
- Team Leader
- Family Services Coordinator
- Support Facilitator in Community Services
Assessments may include short written knowledge tests, discussions and oral communication demonstrations, case study exercises, written reports, web based research and reports, final projects and final written exams. To perform at your best, you will probably need to work on the assessments outside of class time.
Recognition of Prior Learning (RPL)
Students who have completed relevant studies or have some of the competencies in the course may apply for Recognition of Prior Learning (RPL). Application for RPL can be made with the initial application or can be made within two weeks of the course commencement using the RPL Application Form and by providing supporting documents. Please note that RPL cannot result in an international student having less than a full time load of study (20 hours per week).
Effective verbal and non-verbal communication is essential to nursing and needs to be empathetic, respectful, clear, attentive, and non-judgmental.
Effective written communication is a legal requirement nursing responsibility with professional and legal consequences. Students must demonstrate:
- ability to understand and respond to verbal communication accurately, appropriately and in a timely manner
- sensitivity to cultural and individual differences
- ability to provide clear instructions aimed at the appropriate age-related level and in the context of the situation
- timely clear feedback and timely reporting of health care and updates in progress notes
- capacity to recognise, interpret and respond appropriately to behavioural cues
- consistent and appropriate awareness of own behaviours and their impact on others
- ability to construct comprehensible written communication that is appropriate to the situation using medical terminology where applicable
Ethical and legal behaviour
- Nursing practice is mandated by specific legal and regulatory requirements and standards to enable the safe delivery of care. Students must demonstrate knowledge and compliance with.Australian Law, professional regulations and scope of practice
Knowledge and Cognition
This course requires knowledge of theory and the skills of knowledge cognition, with the capacity to:
- ability to read and comprehend a range of literature and information (literacy) and accurate preparation, calculation, administration and documentation of medication (numeracy) skills e.g., 100% accuracy with medication calculation.
- ability to locate appropriate and relevant information
- ability to locate appropriate and relevant information
- ability to integrate and implement knowledge in practice and keep within scope of practice
- ability to process information that is relevant to nursing practice
- Behavioural stability is required to work individually and in teams in changing and unpredictable
environments. Nursing students will be exposed to emergency situations and human suffering
and will be required to have behavioural stability to manage these events objectively and
professionally. Students must be able to cope with their own emotions and behaviour
effectively when dealing with individuals in the clinical setting.
Strength and mobility
- Nursing practice requires manual handling skills and fine motor skills.
- Sufficient fine motor skills are necessary to perform, coordinate and prioritise care. Tasks that
involve fine motor skills include being able to grasp, press, push, turn, squeeze and manipulate
various objects and individuals.
- Students must be able to demonstrate and perform these tasks consistently and safely to
reduce the risk of harm to self and others
- Students must demonstrate sufficient visual acuity to perform the required range of skills in
environments which may be difficult and hostile.
- Students must demonstrate sufficient aural function to undertake the required range of skills.
Students must demonstrate sufficient tactile function to undertake the required range of skills
- Any strategies to address the effects of vision, auditory and tactile impairment must be
effective, consistent and not compromise treatment or safety.